Refund and Cancellation Policy

Effective Date: 10/7/2023

At Capture 360 Inc, we value your satisfaction and strive to provide you with top-quality custom NFC items. Please read our Refund and Cancellation Policy carefully to understand the terms and conditions related to returns, refunds, and order cancellations.

Returns for Defective Items

We are committed to delivering flawless custom items. In the rare event that you receive a defective or damaged item, please notify us within 7 days of receiving your order. We will promptly investigate the issue and offer you the following options:

  1. Replacement: We can provide a replacement of the defective item, free of charge.
  2. Full Refund: If you prefer a refund, we will process a full refund for the returned defective items.

Return for Customization Issues

If the item you receive does not meet the customization specifications agreed upon during the ordering process, please inform us within 30 days of receiving your order. We will work closely with you to rectify the issue. In some cases, we may request that you return the item to our office for further examination and to ensure that the printing process aligns with your initial specifications.

Returns or Exchange

We accept returns within 30 days. Must keep original box and plastic bag.

Restocking Fee
All returns are subject to a 20% restocking fee. This fee covers the labor and resources required to reset and reconfigure each item to its original condition. The restocking fee applies to all returns, regardless of the reason for return.

Shipping Costs
While we offer free shipping on all purchases, a $7.95 fee will be deducted from the final refund amount for returns. This fee helps offset the shipping and handling costs associated with the initial delivery. Shipping the item(s) back to us will be the buyer's responsibility, no labels will be included.

Communication on Specifications

We are dedicated to exceeding your expectations with our custom NFC items. To expedite the process and ensure your custom item meets your requirements, we rely on comprehensive and accurate specifications during the ordering process. Timely and detailed communication from you is essential for a successful outcome. If you believe that we require additional information for your order, please contact us promptly. Our commitment to fast custom NFC solutions means that the sooner we hear from you, the more likely we can address and correct any issues.

Cancellation Policy

Order Cancellation within 1-2 Business Days

You have the option to cancel your order before it was shipped (within 1-2 business days of purchase), provided that we have not initiated the production of your custom item. If you choose to cancel within this timeframe, there is no cancellation fee, and we will process a full refund of your purchase price.


What is an NFC Reviews Tap Card, and how does it work?


Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 2-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details and tracking numbers will be provided in your confirmation email.


NFC Reviews Tap Cards streamline the review collection process, providing a user-friendly and immediate way for customers to share their experiences. This enhances your online reputation, increases customer engagement, and offers a unique and modern approach to gathering feedback.

An NFC (Near Field Communication) Reviews Tap Card is an innovative tool that leverages NFC technology for seamless engagement. Users can tap their NFC-enabled devices on the card to instantly access your review platform, making it effortless for them to share their feedback.

Absolutely! Capture 360 offers customizable options, allowing you to personalize the NFC Reviews Tap Cards with your business logo, colors, and a compelling call-to-action to make a lasting impression. Please contact us for more details and minimum order quantity.

Yes, Capture 360 provides comprehensive analytics, allowing you to track and measure the impact of your NFC Reviews Tap Card strategy. Gain insights into customer engagement, popular times for taps, and more. Please contact us for more information.

Getting started is easy! Visit our website, choose the NFC Reviews Tap Cards and Displays that suit your needs, and follow the simple setup process. Feel free to reach out to our team for assistance or additional information.

Yes, NFC Reviews Tap Cards are compatible with most modern smartphones that support NFC technology. This includes a wide range of Android and iOS devices.

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