Capture 360 Inc. Privacy Policy

Effective Date: 10/7/2023

Capture 360 Inc. ("we," "us," or "our") is committed to respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, including NFC review cards, NFC digital business cards, Kids Tags, and Pets Tags. By using our products, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information from you, which may include:

a. Personal Information: When you create an account, purchase a subscription, or use our products, we may collect personal information such as your name, email address, postal address, and payment information.

b. Usage Information: We may collect information about how you use our products, including interactions with NFC cards or tags, device information, and log data.

c. Location Information: For some features of our products, we may collect and process information about your precise location.

d. Content: Information that you provide to us, including reviews, messages, or any other content you submit through our products.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

a. Providing Services: To deliver our products and services to you, including NFC cards, Kids Tags, Pets Tags, and NFC digital business cards.

b. Communications: To send you updates, offers, and other promotional materials, as well as respond to your inquiries or requests.

c. Improving Services: To enhance and improve our products and develop new features and offerings.

d. Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. Cookies and Tracking Technologies

Our app uses cookies to enhance user experience, improve functionality, and for analytics purposes. We do not use cookies to track users across third-party websites or apps unless explicit consent is provided through Apple’s AppTrackingTransparency framework.

If you allow tracking, we may collect certain data such as:
- Device identifiers
- Usage data for personalized advertising or analytics purposes

- Email address to send newsletters, software updates, urgent emails to notify you about any issues that you might need to a

If you decline tracking, no tracking cookies will be collected, and your experience within the app may still function without personalized features.

You may change your tracking preferences at any time by going to your device settings and adjusting the tracking permissions for this app.

3. Information Sharing

We may share your information with:

a. Service Providers: Third-party service providers that help us with various business operations, such as payment processing, data analytics, and customer support.

b. Affiliates: Our subsidiaries and affiliated companies for the purposes outlined in this Privacy Policy.

c. Legal Requirements: When required to comply with legal obligations, protect our rights, or respond to legal requests.

4. Your Choices

You can manage your information through your account settings and make choices about how we communicate with you.

5. Security

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. However, no system can guarantee complete security.

6. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

7. In App Subscriptions

Review Cards:

The Capture 360 app features a comprehensive Review Management System (RMS) designed to enhance user engagement and streamline feedback collection across multiple platforms. With the RMS, users can easily express their sentiments through an intuitive interface that allows them to select either a happy or sad face when providing reviews. This straightforward yet effective feedback mechanism empowers users to share their experiences effortlessly, whether they’re praising or critiquing a service or product.

The system's simplicity encourages more users to participate, making it easier for businesses to gather valuable insights and respond accordingly. Additionally, the app seamlessly integrates with various platforms, ensuring that feedback is collected and managed efficiently, helping companies maintain a positive brand reputation and swiftly address any concerns .For businesses, the app offers even greater value through a subscription model. By subscribing, users unlock access to an extensive suite of dashboards and analytics tools that provide deeper insights into customer behaviour. These features empower businesses to understand their audience, track trends better, and make informed decisions to enhance customer satisfaction and loyalty. With this powerful combination of easy-to-use feedback options and comprehensive data analysis, the app becomes an essential tool for managing and improving customer relations across multiple platforms.

Available in 4 different plans: Silver, Gold, Ruby and Diamond.

Pets and Belongings:
 
Capture 360 offers subscription plans tailored for pet and belonging tags, designed to help you keep track of your loved ones and valuables. When your pet or item is lost, anyone who scans the attached NFC tag or QR code can instantly share the location with you. The subscription provides real-time analytics, showing how many times the tag was scanned and by whom. You’ll receive push notifications, text messages, and other updates directly to your phone.

For pets, the service includes a range of additional features. You can upload and store important documents like vaccination records, track your pet's weight and health, and access other helpful tools. These comprehensive plans ensure that you’re always connected and informed, giving you peace of mind about your pet's safety and well-being.

 

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Capture 360 Inc. 21011 Itasca Street Ste E Chatsworth, CA 91311

Email: info@capture-360.com